Website Terms of Use
These Website Terms of Use govern access to and use of the public website located at sumercontrols.com (the “Website”) operated by Sumer Control Systems LLC d/b/a SUMER CONTROLS (“SUMER CONTROLS,” “we,” or “us”). By using the Website, visitors agree to these terms to the extent enforceable under applicable law. If you disagree, discontinue use.
These terms govern Website access only. They do not replace a separately accepted quotation, statement of work, purchase order, or services agreement.
2. Company and services
Sumer Control Systems LLC d/b/a SUMER CONTROLS is based in Roanoke, Virginia and provides industrial controls support, PLC/HMI/VFD troubleshooting, industrial control panel assembly, equipment startup, technical field services, and commissioning support within agreed project scopes.
Descriptions of services do not guarantee availability, licensing, specific qualifications, personnel availability, acceptance of a project, or a particular technical result.
3. Certification and licensing limitations
Sumer Controls does not represent itself as a UL 508A-certified panel shop. A control panel is not represented as UL-listed, ETL-listed, or otherwise independently certified unless certification of that specific assembly is separately verified and expressly stated. Use of listed components alone does not certify a completed panel.
Professional engineering, electrical contracting, and other regulated work will be undertaken only where legally authorized; any required third-party listing or evaluation must be agreed separately.
4. Inquiries, proposals, and contract formation
Sending a contact form, requesting pricing, or receiving an initial response does not create a contract, guarantee a quotation or response time, or authorize Sumer Controls to begin work. A commercial relationship is governed only by applicable accepted contract documents.
The general inquiry form is not an emergency reporting system, safety incident hotline, or guaranteed real-time support channel.
5. Technical information and safety
Website content is general information, not project-specific engineering advice or instructions to work on energized electrical equipment. Industrial controls and electrical systems involve significant hazards. Users must rely on qualified personnel, applicable codes, established hazardous-energy procedures, and project-specific verification.
6. Acceptable use
Visitors must not submit false, unlawful, harassing, or malicious content; attempt unauthorized access; compromise site security; introduce malware; disrupt operation; impersonate others; or use automated extraction in violation of applicable law or third-party rights. We may take lawful measures to protect the Website.
7. Contact-form submissions
Visitors submitting inquiries should provide information they are authorized to share. Do not include passwords, financial credentials, sensitive personal records, trade secrets, proprietary PLC programs, restricted drawings, or facility security information.
Information entered in the form is processed through Formspree to deliver the inquiry. Our Privacy Policy describes this processing.
8. Intellectual property
Unless otherwise identified, original Website text, layouts, graphics, and Sumer Controls branding are owned by or licensed to Sumer Controls. Visitors may view and reproduce limited content for legitimate personal or internal business reference, but may not commercially republish it or suggest endorsement without authorization. Third-party marks remain their owners’ property.
9. Third-party providers and links
The Website may use services such as Formspree, hosting infrastructure, and Google Fonts, and may link to external sites. Those entities operate under their own policies. Links do not constitute endorsement. We do not control third-party sites or guarantee their availability.
10. Accuracy and changes
We aim to present accurate information, but content, capabilities, project examples, and availability may be changed without notice. We do not warrant that all information is complete, current, or suitable for any particular engineering purpose.
11. Website availability and disclaimer
To the extent allowed by law, the Website is provided “as is” and “as available,” without a promise of continuous uptime, error-free access, or particular performance. This disclaimer does not modify express warranties in any separate commercial contract.
12. Limitation of liability
To the extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential damages resulting solely from Website access or inability to access it. No provision excludes or limits liability that cannot lawfully be excluded or limited.
13. Privacy and security
Our Privacy Policy explains how we handle personal information. While reasonable precautions may be used, no internet transmission or platform is guaranteed completely secure. Confidential project materials should be shared using an agreed secure method.
14. Applicable law and disputes
These Website Terms are governed by Virginia law, except where mandatory laws require otherwise. Subject to applicable law, disputes may be brought in courts of competent jurisdiction in Virginia. This provision does not waive nonwaivable legal rights.
15. General provisions
If a provision is unenforceable, other provisions remain effective where legally possible. Failure to enforce a term does not automatically waive enforcement later. These Terms may be revised, with the effective date updated when a revised version is published.
16. Contact
For questions about Website terms, use the contact form. Sumer Control Systems LLC d/b/a SUMER CONTROLS, Roanoke, Virginia, United States.