Website Privacy Policy
This Privacy Policy applies to the website at https://sumercontrols.com operated by Sumer Control Systems LLC doing business as SUMER CONTROLS ("Company," "we," "us," or "our").
1. Scope
This policy describes personal information handled through our public website and business inquiry form. It does not govern employee records, separate contractual data-processing arrangements, or third-party websites.
2. Information You Provide
Our contact form requests your name, email address and project description, and may optionally collect your company name and the type of service requested. We may also receive information you voluntarily include in your message.
Please do not send confidential controls programs, facility security information, passwords, financial credentials, health records, or other sensitive or restricted information through this general-purpose contact form.
3. Technical Information
Our hosting provider and form processor may receive technical data needed to serve, protect and troubleshoot the website, such as IP address, browser or device details, timestamps, connection information and abuse-prevention data. The website also requests Google Fonts, and Google’s font service may receive connection-related information when your browser obtains those resources.
4. Purposes of Processing
We use information to receive and respond to inquiries, evaluate potential projects, prepare requested quotations, communicate regarding prospective or active customer relationships, maintain necessary business records, investigate misuse or security issues, and comply with legal obligations. Submitting a general inquiry does not automatically enroll you in marketing emails.
5. Formspree Contact Form
Contact-form submissions are transmitted to Formspree, a third-party service used to receive and route inquiries. Formspree processes submitted information and related technical information required for that service. Depending on account configuration, submissions may be accessible in the Formspree dashboard and through email notifications. Provider retention practices and processing locations are subject to Formspree’s applicable terms, settings and policies.
6. Who May Receive Information
Information may be accessible to authorized personnel, website hosting and email providers, Formspree, professional advisers where necessary, and persons entitled to receive it under law. We do not sell information submitted through the inquiry form. Disclosure may also occur as legally required or in connection with a lawful business transfer.
7. Retention
Inquiries and related communications are kept for periods reasonably needed to respond, administer business operations, resolve disputes or meet legal obligations. Retention may vary depending on the purpose and on records maintained by service providers. We do not promise a single fixed deletion interval for all inquiry records.
8. Security
We seek to use reasonable administrative, account and technical safeguards appropriate to the information processed. No online communication or storage method is completely secure. Please avoid sending sensitive material through the public contact form.
9. Cookies, Analytics and External Resources
Based on the website configuration reviewed when this policy was prepared, the website does not intentionally install its own analytics or advertising pixels and does not use an active marketing-cookie banner. Hosting and third-party providers may use technical identifiers for operations or security. Google Fonts supplies externally hosted font resources. See our Cookie Policy for additional information. If new analytics or advertising technologies are added, we will review applicable policy and consent requirements.
10. Privacy Requests
Depending on applicable law, individuals may have rights to request access to, correction of, or deletion of certain personal information, or information about specified uses of that information. You may submit requests through our website contact form. We may reasonably verify identity before responding and may retain information when legally permitted or required.
11. Virginia and Other Privacy Laws
Virginia and other privacy laws apply according to their respective scope, thresholds and exemptions. Nothing in this policy represents that every statutory obligation applies to every visitor or waives rights provided by applicable law.
12. Children
Our business website is not intended for children under 13, and we do not knowingly solicit their personal information through the inquiry form. We will address information involving children as required by applicable law.
13. International Access
Information may be processed in the United States or in other locations used by service providers. When additional laws govern international transfers or processing, those laws apply.
14. Updates
We may revise this policy when our practices, vendors or applicable requirements change. The effective date will be updated when a new version is published. We will provide additional notices or choices where required by law.
15. Contact
For questions or privacy requests, use the contact form at https://sumercontrols.com.
Sumer Control Systems LLC d/b/a SUMER CONTROLS
Roanoke, Virginia, United States.